Airbnb

On Airbnb, cleanliness is the category where most stars are lost. One hair in the shower costs you a four instead of a five, and that rating stays.

We clean between bookings, working from a fixed checklist so nothing is skipped — not even when it has to be quick.

In the window between guests

That window is often four hours, and it rarely falls on a weekday. We work weekends and public holidays. Tell us when the previous guest leaves and when the next checks in, and we plan in between.

Linen and consumables

We strip the beds and make them up again. If you supply the linen, we work from your stock on site. If you would like us to arrange the laundry, we look at that during the site visit — it depends on the location and the frequency.

We report what we see

A broken lamp, a stain on the sofa, a missing remote. You hear it from us before your next guest reports it. In short-stay letting that is often worth more than the cleaning itself.